IT failures Make Difficult for British Airways to Follow Flight Schedules

Large numbers of passengers at the United Kingdom’s airports are complaining about British Airways on social media platforms that there are flight delays, long ques of passengers, and the app crashing. Eighty-one flights canceled at Heathrow airport whereas British Airways canceled ten Gatwick flights. However, officials of British Airways stated that they are returning to manual systems for the purpose of check-in at airports.

British Airways released a statement in which they share the news that they are facing some sort of issues regarding computerized systems today’s morning due to which flight departures and check-in are affecting. They told their passengers to visit British Airways official website for managing “my booking” for the current information about the flight and allow additional time at the airport.

Due to IT failures Passengers of British Airways facing Delays

Furthermore, British Airways said that the problem is not at the international level whereas there is an issue with two different systems, one is dealing with the flight departures, and the other is about the online check-in. It added, the complications are disturbing flights across its network whereas not at every airport.

Passengers Complaining on Twitter

A passenger at Gatwick Airport tweeted on his account that he stuck on the airport as the people were unable to get the required information.

Moreover, at Manchester Airport, another unhappy traveler expressed, the administration told him at the gate that there is a global BA system outage due to which he stuck on the ground.

British Airways Taking Steps to Overcome the Issue

BA released its official statement that it is doing efforts to resolve the issue in the system as soon as possible that resulted delays for London airports and in few short-haul cancellations. It added the airline offered passengers booked on short-haul services departing from London, Heathrow and Gatwick airport today, an opportunity to again book their flights to another day.

Read Also: British Airways Faces fine of $230 million for Data Theft

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